Frequently Asked Questions
Frequently Asked Questions
1. Who can buy from The Yard BM?
We supply both trade professionals and public customers. Whether you’re working on a large project or a small DIY job, you can order directly from us.
2. Do you deliver nationwide?
3. Can I collect my order instead of delivery?
4. What are your delivery charges?
Delivery costs depend on location, order size, and vehicle access.
- Minimum order value: £200 Ex VAT
- Orders between £200 and £499 Ex VAT: £55 Ex VAT
- Orders over £500 Ex VAT: Free delivery
5. Do you supply bulk orders?
6. Which products do you stock?
We specialise in:
- Insulation (PIR, EPS, mineral wool, etc.)
- Dry Lining & Plasterboard
- Sheet Materials
- Metal Stud & Track Systems
- Accessories & Fixings
7. Are your products certified?
Absolutely. We only partner with trusted, brand-name manufacturers, and everything we sell is compliant with the relevant UK building regulations and industry standards.
- Certified where required (e.g. UKCA/CE, BS/EN standards – where applicable)
- Specification Sheets & Certificates (DoP, SDS, fire/acoustic data) are available on the product pages
- Need something specific? Contact us and we can provide it.
8. How do I place an order?
You can order directly through our website, by phone, or by contacting our sales team. For large projects, we can prepare a tailored quotation.
9. What payment methods do you accept?
10. What happens if my delivery is delayed?
We aim for reliable delivery within the stated timeframe. If delays occur due to stock or transport, our team will contact you promptly with updates.
11. What if my order arrives damaged?
If your delivery is damaged or incomplete, please notify us within 48 hours. We’ll arrange replacements or refunds as quickly as possible. (Delivery Information)
