Privacy Policy
Privacy Policy
Last updated: 3rd June 2025
The Yard Builders Merchant Ltd (“we”, “us”, or “our”) is a company registered in England and Wales (Company No. 11514856), with its registered office at TO BE UPDATED
We are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy outlines the types of personal data we collect, how we use it, the lawful bases for processing, and your rights under applicable data protection laws.
By using our website https://theyardbm.co.uk (the “Website”), you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data:
- Account Information – such as your name, email address, phone number, and password when you create an account.
- Transaction Information – including billing and shipping address, order details, and payment information.
- Communication Data – including any information you provide when contacting us via email, phone, or our website.
- Usage Data – such as IP address, browser type, device information, pages visited, and how you interact with the Website.
- Marketing Preferences – your opt-in status and communication preferences.
2. How We Use Your Information
We use your personal data to:
- Provide, manage, and fulfil your orders and account.
- Respond to customer service queries and support requests.
- Improve and personalise your browsing experience.
- Send you updates, offers, and promotional communications (if you have opted in).
- Analyse website usage for performance monitoring and business insights.
- Comply with legal obligations and protect against fraud or misuse.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Contractual necessity – to perform our contract with you (e.g., fulfilling your orders).
- Consent – where you have given explicit permission (e.g., to receive marketing).
- Legitimate interests – to improve our services and ensure security, provided these do not override your rights.
- Legal obligations – to comply with applicable legal and regulatory requirements.
4. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties, including:
- Payment processors (e.g., Stripe, PayPal)
- Delivery and logistics partners
- Website and IT service providers
- Legal, accounting, and business advisors
- Government bodies or law enforcement (if required)
All such parties are required to handle your information in accordance with the law and only for the purposes for which it was provided.
5. International Data Transfers
Some of our service providers, such as Stripe, may process your personal data outside the UK. Where data is transferred internationally, we ensure it is protected using appropriate safeguards such as Standard Contractual Clauses or UK adequacy decisions, in line with the UK GDPR.
6. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal limits)
- Object to or restrict the processing of your data
- Withdraw your consent at any time (where applicable)
- Request data portability for information you have provided to us
To exercise any of these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and understand how our Website is used. These tools help us remember your preferences, track website performance, and deliver relevant content.
You can manage your cookie preferences in your browser settings. For more information, please see our [Cookie Policy] (insert URL or link if hosted separately).
9. Marketing Communications
If you opt in, we may send you promotional communications about our products, services, and offers. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
We will not share your data with third parties for marketing purposes without your explicit consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. When we do, we will update the “Last updated” date at the top of this page. Continued use of our Website after such updates constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:
The Yard Builders Merchant Ltd
TO BE UPDATED
Phone: 07902 952591
Email: support@theyardbm.co.uk
